Ben Winn | Founder
Ben Winn is an award-winning Customer Success thought leader, speaker, and writer. Ben originated the Customer Success team at SeamlessMD, was on the Founding Team for the Venture Out Conference, and is the Founder and Executive Director of CS In Focus; a hub for Customer Success professionals. Ben was made an Acts of Greatness Champion in 2016 and won Customer Success Innovator of the Year in 2018 for creating the Account Behaviour Formula. He is also a Young Diplomats of Canada Delegate, a BetaKit contributor, a Venture for Canada Fellow, and in 2018 he published his eBook: The Beginner’s Guide to Customer Success.